Wally Nes’ Blog

This is just something I copy-pasted from my post on the forum of people going to japan with the program in 2007/2008. I really don’t want to write I all again, as I’ve had to notify the office of it, posted ont he forum and called my gf about it.

After chasing a pipe dream for a while, I wanted a 13 month ticket so I could attach a month worth of holiday at the end. Now, I had been promised this could be arranged, but it turned out the extra 200 euros required to get this done would get me a chance of extention. For this I’d need a special circumstances, for which I don’t apply, and then I’d still only have a slight prayer of getting it. After paying another 100 euros.

So today I spoke to this person with a few well chosen words and decided to return to my old travel agency and go for the standard 12 month ticket.

Now, as you all know, you can’t book your return date yet because it’s just too far ahead and the flights-schedules just haven’t been made yet. This is solved rather simply, you book your return flight in may and a note is made in the reservation that the return date will be changed in . . .say november, when the schedules are made, to a date in august 2008. Free of charge.

After being on the phone for 40 minutes with several peopl of Virgin Atlantic. My travel agent had not been able to make this happen, not through any fault of her own as far as I could see. When the last person threatened to log off I asked for mt travel agent’s headset.

I asked the person to just check some things to see if I was correct in my understanding of how things worked. And if he could please write them down just to be sure, stating each time if I was correct.

The list was:

Virgin Atlantic offers a 12 months return ticket – Correct
Due to scheduling problems a return date beyond May 2008 can not be booked as of yet – Correct
To book a 12 month ticket I would therefor have to book a return flight before may 2008 and change it later – Correct
The price of changing a flight date is €100,- – Correct
You offer a product which you can’t actually provide and will charge me a fee to change it in that which you actually offer – Correct

Now, I want you to take this piece of paper to your supervisor and transfer me to him.

Now, you have to admit . . . . That was bloody brilliant.

It did not, however, work. The supervisor told us the same thing.

The main office of the travel agency is now taking it up with some other people. They promise me that something can be done to fix this . . . lest virgin is populated entirely by idiots. Which, I’m sorry to say, is a distinct possibility.

This entry was posted on Tuesday, June 19th, 2007 at 3:21 pm and is filed under Travel. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.